SHPPING POLICY

About transportation


Thank you for taking the time to learn more about our delivery services and information.

(Shipping)

We have two modes of transportation to choose from.

1. Standard free shipping

EUROPE - 10-15 BUSINESS DAYS

NORTH AMERICA - 10-15 BUSINESS DAYS

REST OF THE WORLD -14-28 BUSINESS DAYS

2. Standard fast shipping

EUROPE - 3-6 BUSINESS DAYS

NORTH AMERICA - 3-6 BUSINESS DAYS

REST OF THE WORLD - 5-9 BUSINESS DAYS

If you choose standard fast shipping, we will charge a shipping fee, but the maximum amount will not exceed $50.

For orders within the USA, we see shipping times on average close to 11 days but they can be longer than 15 days on occasion.

After receiving the order, we will do our best to ship the goods for you, no more than 48 hours at the latest. However, the fulfillment time will vary based on demand and may be longer.

International shipping times can be longer and we do not commit to expedited shipping times however we still see them arrive within the 20 day time frame.

For any other queries or delivery questions please email support@fulgenthall.com directly to be assisted.

Other Delivery Information

Please ensure somebody is around on the day of delivery. If not the parcel will be returned to the depot and require a redelivery. If the parcel gets returned to us the customer is then liable for a reshipment charge and not eligible for a refund/cancellation of order.



 Thank You.

About packaging


Due to the special nature of bird's nest products, in order to ensure the safety of the package, we will pack a large amount of bubble paper before shipment to avoid damage.



Thank you for your support and trust.